1. The service provider provides clear, accurate and easily understandable information about the goods or services it offers or intends to offer in the future, especially pricing. The information must be clear and easily understood, that the price offered by it is final and that it includes the tax and the costs of transporting or sending it to the final destination, of the beneficiary or recipient.

In any case, the service provider is obliged, in the information it provides, in addition to the provisions of this law, to respect the provisions of law no. 9902, dated 17.4.2008 “On consumer protection”.

The e-trader provides complete information, in a clear and understandable way, as well as before the request is made by the buyer, for:

• the various procedural steps to be followed for concluding the contract;
• contractual conditions of the parties;
• technical ways to identify and correct errors, before submitting the request / order;
• the languages offered for concluding the contract;
• the fact whether the concluded contract will be archived by the service provider and whether there will be access to this contract.

2. In cases when the parties, who are not consumers, agree differently from what is required in point 1 of this article, the service provider indicates the Code of Ethics, which describes the way of consulting this code in electronic form.

3. The terms of the contract and its general terms are given to the recipient in such a way that he can store, use and reproduce them for the purposes of this relationship.

4. Points 1 and 2 of this article do not apply to contracts concluded exclusively through the exchange of electronic mail or individual, equivalent communications.

1. The service provider provides a summary of the conditions, general and specific, that apply to the contract, as well as notifies without delay the receipt of the order by the service recipient by electronic means, unless the non-consumer parties agree otherwise.

2. The electronic contract is considered concluded when the provider receives an electronic message, which contains the declaration of receipt of confirmation and acceptance of the offer.

3. The proposal and acceptance of the offer, made by the parties in the legal relationship, which arises due to electronic commerce between them, are considered to have been received, when the parties, in advance, have proven to each other that they are able to receive them electronically. In this case, the provisions of the Civil Code for the acceptance or rejection of the offer, provided in the general terms of the contracts, are applicable for this purpose as well.

1. Service providers, which are the subject of this chapter, do not have obligation to monitor the information they transmit or store, as well as to search for facts or situations that indicate an illegal activity.

2. Service providers shall immediately notify the responsible authorities if they have reasonable doubts that the users of the services:

• are carrying out illegal activities;
• have submitted illegal information.

3. Service providers submit to the responsible bodies, based on their request and in accordance with applicable law, all information that enables the identification of the recipient of these services.